Who we are and what this policy covers
At Finjan, we value your trust and treat your personal data as a matter of trust. This policy clearly explains the practices we follow when collecting, using, and protecting your personal information when you visit our website or place an order. This policy applies to all your interactions with finjan.com and our digital services. By using the site, you agree to what's outlined here.
If you have any question, contact us before proceeding.
What we collect about you
We collect two kinds of data:
- Data you voluntarily provide: name, phone number, email, delivery address, and the content of your messages to us.
- Data automatically collected: browser type, IP address, pages visited, time and duration of visit, and device used.
- Order data: details of products ordered, order dates, and total values.
- Cookies to improve your experience.
How we use your data
We use the data we collect for specific purposes:
- Process, confirm, and arrange delivery of your orders.
- Communicate with you about your inquiries or orders.
- Improve your experience on the site and develop our products and services.
- Send updates and promotional offers (you can unsubscribe at any time).
- Comply with legal and regulatory requirements.
- Protect against fraud and ensure site security.
Do we share your data with third parties?
We don't sell your data. But we may share it in specific cases:
- Shipping companies: to deliver your order (name, phone, address only).
- Secure payment gateways: to process payments safely.
- Trusted technical service providers (hosting, analytics) who are committed to protecting your data.
- Legal authorities: only upon official request under the law.
Every partner we work with is contractually bound to protect your data.
How long we keep your data
We keep your data for as long as needed for the purposes it was collected:
- Order data: 5 years for accounting and legal purposes.
- Communication data (inquiries): 2 years from the last contact.
- Session cookies: deleted when the browser is closed.
- Marketing data: until you unsubscribe.
What you can do
You have clear rights over your data:
- Access the data we keep about you.
- Correct any incorrect or inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict the processing of your data.
- Transfer your data to another service provider.
- Unsubscribe from marketing messages at any time.
To exercise any of these rights, contact us at the email mentioned in the last section.
How we protect your data
We apply technical and administrative security measures to protect your data:
- Encryption of communications between your browser and our servers (HTTPS / SSL).
- Secure database storage with strict access control.
- Regular review and update of security systems.
- Training our team on best privacy practices.
Despite all our precautions, no security system is 100% perfect. We're committed to notifying you immediately of any potential breach.
Our services and minors
Our website is not intended for children under 18, and we don't knowingly collect their data. If you're a parent and discover that your child has provided us their data, contact us immediately and we'll delete it.
Changes to this policy
We may update this policy from time to time. We'll publish the new version on this page along with updating the 'Last updated' date at the top. Material changes will be notified via email (if registered with us) or a prominent notice on the site.
Questions about your privacy?
If you have any question or request related to this policy or your data, we're here to answer:
- Email: privacy@finjan.com
- Phone:
- Address: Cairo, Egypt — New Cairo
We respond to all inquiries within a maximum of 30 days.